1. General Provisions
Widemobile Co., Ltd. (hereinafter, the “Company”) regards its customers’ personal information as important and puts its best efforts in protecting personal information of Customer. CY complies with the ‘Act on Promotion of Information and Communication Network Use’ and various other laws and regulations on privacy protection. In addition, CY establishes and complies with privacy protection policy which will be disclosed in its homepage enough to be easily accessed by the customers.
1. Personal Information means, as an information of living individuals, the information of signs, letters, voice, sound, sound effect, video and bio-property with which such individuals can be identified (including articles which may be combined with other information to identify such individuals even when certain individual cannot be identified only with such information)
2. CY regards its customers’ personal information as important and complies with the ‘Act on Promotion of Information and Communication Network Use’and various other laws and regulations on privacy protection.
3. Company informs the users of what are the use and collection method of privacy information provided by them and which measures the Company takes for privacy protection through Company’s privacy protection.
4. Company’s privacy protection policy may be from time to time amended for the reason of changes in applicable laws and regulations and Company’s internal policies and CY will give execution date thereto and publicly inform the details thereof in the homepage (https://www.wifidosirak.com) without delay .
5. This Privacy Protection Policy of CY contains the following details :
Chapter 1. Items of Personal Information to be collected
Chapter 2. Purpose of Collection and Use of Personal Information
Chapter 3. Period of Retention and Use
Chapter 4. Provision of 3rd Party of Personal Information
Chapter 5. Consignment of Processing of Personal Information
Chapter 6. Process and Method of Destruction of Personal Information
Chapter 7. Right and Method of Exercise of Right of User and Legal Representative
Chapter 8. Matters of Establishment, Operation and Rejection of Automatic Collection Device of Personal Information
Chapter 9. Technical/Managerial Measures for Personal Information Protection
Chapter 10. Responsible Person of Personal Information and Dept. for Receipt and Handling of Claim for Access to Personal Information
Chapter 11. Other Policy for Personal Information Processing
Chapter 12. Notice Obligations
Chapter 1. Items of Personal Information to be collected
CY collects Personal Information necessary for membership, consultation and service provision as follows at minimum and does not collect any Personal Information which may clearly infringe on the right, benefits or privacy of Customer including thought, belief, family and relatives, academic background, medical history and other social activities: Provided that CY may collect these information at minimum to the extent it is consented by Customer or permissible by other laws.
1. Items of Personal Information to be collected
Type of information | Items to be collected | Purpose of use |
Required information | ① Regular member (in becoming a member) - E-mail, name, birth date, gender, password, confirmation of password, mobile phone, ID number While becoming SNS member, the following information is provided by the person receiving services - Facebook: E-mail address, profile information (including profile photo and name) and user friends lists - Kakao Talk: profile information (including profile photo and nick name) and user friends lists - Naver: E-mail address While making a reservation for non-member service (domestic members) - Name, birth date, gender, mobile phone, ID number, and e-mail of user ③ While making a reservation for non-member service (overseas members) - Name, nationality, passport number, e-mail and mobile phone number ④ While receiving customer inquiries - Name, e-mail and contact information ⑤ While participating in an event - Name, e-mail and mobile phone | - Provide member service, check or identify member - Maintain certification by internet session - VOC processing for purchase and performance of contract - Utilize base materials for statistical processing and analysis - Gender: identify user him/her self while receiving products - Birth date: base for considering whether the user is 14 years old or under - Participation in and drawing a prize in event |
Selective information | ① While becoming a member - Recommender (e-mail of recommender), consent to receive SMS/E-mail ② While making a reservation of product - Address, Asiana Airline membership number and L-point card number ③ When you report loss - Country of residence, emergency contact | - Guide for marketing/promotion - Issue and use the points - Respond to the loss of product - Send product by parcel delivery service - Provide benefit to recommender |
Scope of Personal Information which may be collected in the course of service use and business handling | - Record of service use and suspension, access log, cookies, access IP information - Departure date (time), entrance date (time), departure place, place of entry, country of service - Delivery information including address, name and contact information of recipient - (While using mobile devices) terminal identification number, terminal OS information, advertisement identifier, telecommunication company and whether PUSH is received or not |
2.CY collects Personal Information as follows:
A. CY obtains consent for and collects Personal Information in the course of consultation, entry of giveaway event, and request of shipment through preparation of various documents including membership application form and application for changes in the name under which membership is given, membership/service prescription through internet homepage, telephone call (customer center :1566-9070) and Fax.
B. Collect Personal Information through tools for collection of generated information generated, provided or produced by or from a 3rd party including partners in the course of use or business process of services
In collecting or modifying the details of those items to be collected as described above, any Personal Information of users, the CY inform to and seeks for obtaining consent from the users
: Provided that CY may collect Personal Information of users without consent of them when: it is clearly difficult to obtain ordinary consent for the reason of economic or technical causes for the Personal Information necessary for performing Service requested by the Users ; it is necessary for payment of fee for provision of Service ; or it is specially provided by in the Information Communications Network Act or other laws.
※ Any information for performing essential function of relevant Service is to be collected as a required one and, if an User fails to provide such information to the CY, the use of Service by such User may be limited. However, for an information to be collected additionally as selective one, the use of Service will not be limited even when the User fails to enter it.
※ Member shall guarantee the correctness and legality of his or her information and, otherwise, if the Member enters a false information in various way including theft of other’s information, the CY may make a report under applicable laws and regulations or force such Member to be withdrawn.
Chapter 2. Purpose of Collection and Use of Personal Information
In order to provide more improved quality Service including provision of membership, smooth customer consultation and various Services for Users, the CY collects IP of Customers as follows:
Item | Purpose of Use |
Member management | - Verify and identify the member using membership Service - Prevent wrongful and unauthorized use by bad member - Verify whether the user is minor or not - Retain the record for customer consultation, receipt and process of customer complaint and dispute reconciliation - Deliver a notice |
Payment of fees for performance of contract for Service provision and | - Pay the fees for use of Service and additional Service - Provide contents, give a guides on the result of winning a prize in event/giveaway and ship the product - Identify the User related to financial trade and financial Service - Send invoices, purchase and pay for fees and refund |
Development of new Service and utilization of marketing | - Give a guide on information of new Service, new product or event - Provide optimized Service to Customer - Utilize materials and marketing for providing customized Service - Identify the frequency of webpage access - Compile statistical information of Service use - Give a guide on new products or Service - Make a plan for web service and event suitable to the interests of Customer - Deliver advertisement information including giveaway event and events and operate a space for member participation - Conduct a customer survey - Give a guides on Service and products |
Chapter 3. Period of Retention and Use
In principle, the information at issue will be discarded without delay after achieving collection of personal information and the purpose of its use: Provided, however, that, if necessary to maintain it required by applicable regulations, the Company will maintain member information for certain period of time required by applicable regulations as follow:
Type of record | Reason for retention | Retention period |
Record of wrongful use | For prevention of wrongful use | 1 year |
Record of indication and advertisement | E-commerce Act | 6 months |
Record of contract entered into and cancelled | 5 years |
Record of payment and supply of goods |
Record of treatment of consumer complaint or disputes | 3 years |
Record of identification | Information Communication Network Act | 6 months |
Record of visit (data to check the fact of communication) | Communication Secret Protection Act | 3 months |
2. Introduction of expiration system for Personal Information
A. CY separate, retain and manage the Personal Information of person not using the Service for a long time (not less than 1 year) to ensure that such Personal Information will be protected.
based on login, and date of contact with advisor and the Personal Information of non-user of Service shall be separated, retained and managed for the period as defined in the laws and regulations.
C. CY gives public notice of relevant details to relevant Users through e-mail at least 1 month prior to the time of separation/retention of the Personal Information of non-user of Service.
D. The Personal Information of non-user of Service separated and retained will be retained for certain period under applicable laws and regulations and be discarded after the end of relevant period. Any Personal Information not discarded will be provided at the time when the use of Service starts upon request of relevant User.
However, any Personal Information provided shall be immediately discarded when the use (contract) of Service does not occur within 1 year after provision of Personal Information for making any inquiries on Service.
Chapter 4. Provision of 3rd Party of Personal Information
1. CY uses Personal Information of Customers within the scope which is expressly set forth in “Service Users Agreement” or “Privacy Protection Policy” and does not share with or provide to a 3rd party beyond such scope.
However, this shall not apply to the cases where : Customer gives prior consent ; Personal Information is provided under the provision and procedure as prescribed in the laws and regulations.
2. If the case falls under any of the followings, Personal Information may be disclosed or provided under the provisions and procedure of applicable laws and regulations :
A. when such disclosure or provision of Personal Information is necessary for paying fees for service provision;
B. when Personal Information is necessary for compiling statistics/conducting academic research or market survey and is processed and provided in a form that certain individual cannot be identified; or
C. when Personal Information is disclosed as specially prescribed in the laws including the ‘Act on Real Name Financial Transaction and Secret Protection’, ‘Act on Use and Protection of Credit Information’, ‘Framework Act on Electric Communication’, ‘Electronic Communication Service Act’, ‘Local Tax Act’, ‘Consumer Protection Act’, ‘Korea Bank Act’ and ‘Criminal Procedure Act.’
3. Even the Customer rejects to consent to provision of Personal Information to a 3rd party, Customer may use basic Service.
Chapter 5. Consignment of Processing of Personal Information
If the CY consigns the processing of Personal Information for improving convenience of Users, the CY either give a notice thereof, disclose to the provider or obtain prior consent thereto from such provider.
In order to improve Service, the CY consigns the processing of Personal Information as follows, set forth the matters to ensure that the Personal Information of Customer will be safely managed while making such consignment under applicable laws, manages and supervises to ensure that such matters will be complied with.
Consignee | Details of consigned duties | Period of retention and use of Personal Information |
LG CNS | Send notice talk and text messages | Up to the end of consignment contract |
Infobank | Send SMS text messages |
LG U+ | Processing of payment |
KICC |
(주)PayGate |
Daesung Global | Customer consultation |
Trans Cosmos Korea | Send messages through Kakao Advise Service for and on behalf of CY |
Chapter 6. Process and Method of Destruction of Personal Information
1. CY retains and uses the Personal Information of Customer only when the CY provides Customer with the Service: Provided that such Personal Information will be maintained for certain period of time for the reason of causes in accordance with internal policy and other applicable regulations.
2. After achieving the purpose, the Personal Information of Member information and discarded thereafter without delay and any Personal Information collected for temporary purpose will be deleted without delay when the purpose of use thereof is achieved.
3. Upon withdrawal of consent to provision of Personal Information, CY immediately discards the Personal Information collected and cannot use for any other purposes than the exceptions.
4. Any and all the documents proving that the Member is a member of CY will be immediately discarded after verifying such Member.
5. Procedure of destruction
A. Upon collection of Personal Information of Customer and achievement of purpose of use, such Personal Information will be moved to a separate DB (in case of printed copy, this means a separate file box), retained for certain period depending on internal policy and other applicable laws and regulations (please refer to the retention and use period) and discarded thereafter.
B. Unless required by the law, personal information placed in a separate DB will not be used for the other purposes than the one for retention.
6. Method of destruction
A. Hard copies of personal information :Company destructs it by shredding with a pulverizer or incinerating it.
B. Personal information stored in the form of electric file : Company deletes by using technological method that makes that information not to be regenerated.
7. Deadline of destruction
Any Personal Information of User is discarded within 5 days from the end of retention period when the retention period thereof lapses and, if such Personal Information becomes unnecessary including the cases when no contract is entered into within 1 year after provision of such Personal Information for an inquiries on the Service or a contract terminates, or the User rejects to receive the newsletter after application thereof, such Personal Information will be destructed within 5 days from the date when the processing of such Personal Information is considered as unnecessary.
8. Destruction of Personal Information of Long-term Non-User
For the Customer who has not used Service (or contract) for not less than 12 months after provision of Personal Information online or telephone call under the Information Communication Network Act or when the receipt of newsletter is rejected, the Personal Information of non-User separated and retained will be retained for certain period under applicable laws and regulations and discarded thereafter.
In such event, the CY inform the User of the fact that the Personal Information of User will be discarded within at least 30 days prior to the lapse of such 12 months, expiration date and relevant items of such Personal Information through e-mail, written documents, fax, telephone call or other similar ways.
Chapter 7. Right and Method of Exercise of Right of User and Legal Representative
Members (including legal representative for the children under 14) may request for access and corrections in Personal Information at any time request for withdrawal of membership, its consent to collection, use, consignment or provision of Personal Information.
In order to make an access and correction in Personal Information or withdrawal of membership, Members may prepare and submit to the CY the ‘termination application form’ and click the “Changes in Personal Information” (or “Change in Members information”) for such inquiry or correction and click the “Membership withdrawal” for going through the process of security questions. Thereafter, Members are able to make such inquiry, correction and withdrawal in person.
1.Certification and correction of access to Personal Information
A. Customer (legal representative) may request for access to Personal Information through direct visit, telephone call and e-mail to the CY.
B. Upon request of Customers for certification of access to their own Personal Information, CY identifies them with ID certificates including resident registration card, passport and drivers’ license which can prove identification of Customers.
C. Upon request of Customers’ representative, CY identifies them with certificates proving representativeness including power of attorney, certificate of registered seal of Customers and ID card of representative including resident registration card, passport and drivers’ license which can prove identification of Customers.
D. Upon Customers’ request of corrections on errors in Personal Information, CY will not use or provide such Personal Information until such corrections are made.
In addition, if such Personal Information with error has been already provided to a 3rd party, the CY will inform to such 3rd party the result of correction without delay to ensure that the error of such Personal Information will be corrected.
2. Withdrawal of consent to use or provision of personal information
A. Customer may either consent or selectively withdraw consent to collection, use, consignment or provision of Personal Information by visiting CY and brining the ID card as set forth in Paragraph B above.
B. Should Customer makes a telephone call or inquiries in https://www.wifidosirak.com > customer center > customer bulletin board or in e-mail inquiries, CY will take measures without delay.
C. Legal representative may withdraw a consent to collection, use or provision of Personal Information of children under 14 (this is available when a party of both parents requests) and request for access to Personal Information provided by such children or correction of error.
D. CY handles any Personal Information terminated or deleted as requested by Customer as set forth in the “Period of retention and use of Personal Information collected by CY” and takes measures to ensure that such Personal Information will not be accessed or used for other purposes.
Chapter 8. Matters of Establishment, Operation and Rejection of Automatic Collection Device of Personal Information
The Company operate “Cookie” and “Session” which frequently store and detect the information of User.
Cookie is a tiny text file which the server used for operation of website of the Company sends to the browser of Users.
Company identifies the computer of Users in terms of operation of Cookie but does not identify the users personally.
“Session” means that the server used for operation of website stores the information of Users during the time of Users’ login.
CY uses the Cookies and Session for the following purposes.
A. Purpose of use of Cookies and Sessions
In order to provide special customized services to its users, Company uses the Session which saves and retrieve Users’ information frequently.
The users may have option for allowing the use of cookie: by setting up options in web browser, they can allow all the cookies; they may require a confirmation whenever a cookie is saved; and they can reject save of any cookie.
B. Method of reject to setting-up of Cookie
Example: the following is an example of rejection to setting-up of Cookie
In case of Internet Explorer – Go to and adjust in the tap of ‘Tool’ on the top of web browser > ‘Internet Option’> ‘Personal Information’ > ‘Set-up’
However, in case of rejection to setting-up of Cookie, Users may have difficulties in being provided the Service.
Chapter 9. Technical/Managerial Measures for Personal Information Protection
In handling its Users’ personal information, Company takes the following technical/managerial protection of personal information to secure safety so that such personal information will not lost, stolen, leaked, altered or damaged.
A. Encryption of Personal Information
Personal Information of Users (including the credit card information) are encoded, stored/managed to ensure that such Personal Information will be safely transmitted in the network through cryptographic communication (SSL).
Company save and manage members’ passwords to ensure that they are encrypted in one-way direction not to be decoded.
B. Countermeasures against hacking
In order to prevent any damage on personal information by hacking and computer virus, the Company install a system in restrict areas to which external access is limited.
In addition, the CY prevents the leakage and damage of personal information of Users by using the latest vaccine programs and ensure that the Personal Information will be safely transmitted in the network through SSL.
In addition, the Company restricts unauthorized access from the outside by using firewalls and access control system and, in order to secure stability of system, the Company makes its best efforts in being equipped with all available technical devices.
C. Minimization the number of employees handling personal information and education for them
The Company minimizes the number of employees handling personal information and blocks business PC to ensure that some external internet services cannot be used and the risk of leakage of Personal Information will be reduced.
In addition, the CY prepare a systematic standard and continuous inspection of authority to generation, modification and access to the password of database system and system processing Personal Information storing Personal Information.
Moreover, the CY conducts regular education and campaign of obligations and security of privacy protection for all the officers and employees processing Personal Information.
Chapter 10. Responsible Person of Personal Information and Dept. for Receipt and Handling of Claim for Access to Personal Information
In order to protect and make prompt dealing with complaints related to personal information of Customer, the Company designates the person responsible for personal information management and the person in charge of privacy protection as follow. In addition, the CY regards the opinions of Customers as very important. If Customers’ inquiries are made through visit of branches of CY or contact to call center or Dept. in charge of Personal Information, CY will give prompt and correct response thereto :
1. Person responsible for personal information protection:
A. Name: Chungdeok Lee
B. Dept.: Integrated Marketing Headquarters
C. Position: Managing Director
D. Telephone number: 1566-9070
E. E-mail:
[email protected] 1. Person in charge of personal information protection:
A. Name: Shinkyun Kim
B. Dept.: Research and Development Team
C. Position: General manager
D. Telephone number: 1566-9070
E. E-mail:
[email protected] 3. For more report and consultation regarding personal information infringement, please contact the following agencies:
A. Report Center of Personal Data Infringement (http://privacy.kisa.or.kr / 118 without local code)
B. Personal Information Dispute Medication Committee (http://kopico.go.kr 1833-6972 )
C. Cyber Crime Investigation Team of the Supreme Prosecutor’s Office (http://www.spo.go.kr / 1301 without local code))
D. Cyber Terror Response Center of the National Police Agency (http://cyberbureau.police.go.kr 182 without local code)
Chapter 11. Other Policy for Personal Information Processing
A. Management of Personal ID and Password
ID and password used by Members must be used by Members themselves, in principle. CY is not responsible for any problem arising out of the theft of or use of such ID and password by others without willful misconduct or negligence of CY.
In any case, please don’t let others know your password and make special care not to make your Personal Information to be divulged to others surrounding you in log-on state.
In cases where it is discovered that any membership or purchase has been made through the theft of others’ Personal Information, the use of relevant sites may be limited unilaterally and imprisonment with forced labor or penalty may be imposed.
Chapter 12. Notice Obligation
Upon addition, repeal or amendment of any provision hereof, the CY will give a prior notice through ‘Notice’ at least 7 days prior to revision: Provided that, if any substantial change in the right of Users occurs including modification of purpose of use, the CY will give 30 day notice and, if necessary, may obtain consent from Users if necessary.
- Public notice date of this Policy: 19/03/2024
- Enforcement date of this Policy: 26/03/2024